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First Software Systems

What we do

Six problems we solve for clients.

SERVICE 01

Payments & Money Movement

Know exactly what came in, what went out and what you are still owed.

What this usually looks like

Money arrives through several channels and is recorded in several places. Someone reconciles it by hand at month end, statements disagree, and refunds or failed payments are found late — usually by a customer.

What you get

One place that records every payment, payout, refund and fee as it happens, with balances you can trust, automatic checks against your provider's records, and clear alerts when something does not match.

Typical projects

Wallets and customer balances · payout and settlement systems · automated reconciliation · refunds and disputes · commission and fee tracking.

SERVICE 02

Logistics & Order Tracking

Every order, delivery and job visible in one place, updated as it moves.

What this usually looks like

Status lives in phone calls, WhatsApp messages and a spreadsheet. Nobody can say with certainty where an order is, customers call to ask, and the same update gets entered twice or not at all.

What you get

A single view of every job from request to completion, updates captured by the people doing the work, customers kept informed automatically, and exceptions flagged before they become complaints.

Typical projects

Dispatch and assignment · delivery and shipment tracking · driver and field-agent apps · proof of delivery · delay and exception alerts.

SERVICE 03

Marketplaces & Platforms

Connect buyers and sellers with payments, payouts and disputes handled properly.

What this usually looks like

Two sides of a market need to trust the platform rather than each other. Payouts are calculated manually, holding periods are informal, and every dispute becomes a spreadsheet exercise.

What you get

A platform that onboards both sides, holds funds safely until the agreed moment, splits and pays out on schedule, and gives you a clear record when someone disputes a transaction.

Typical projects

Buyer and seller onboarding · escrow and hold-release · split payouts · ratings and dispute handling · seller statements and reporting.

SERVICE 04

Property & Inventory Management

Units, leases, stock and people in one system, with the right people seeing the right things.

What this usually looks like

Records are spread across branches, agents and files. Occupancy and stock figures are always slightly out of date, and everyone has access to everything because permissions were never really set up.

What you get

One accurate record of what you own, what is rented or sold, who is responsible and what is due — with roles that limit access properly and history you can look back through.

Typical projects

Lease and tenancy management · rent invoicing and arrears · maintenance requests · multi-branch stock counts · role-based admin portals.

SERVICE 05

Custom Software, Web & Mobile

The product you cannot buy off the shelf, built around how you actually work.

What this usually looks like

Off-the-shelf tools cover eighty percent of the job, so your team fills the gap manually and the workaround becomes the process. Growth makes it worse, not better.

What you get

A web or mobile product designed around your real workflow, with an interface your staff and customers can use without training, built to be extended as the business changes.

Typical projects

Internal operations tools · customer portals · staff and field mobile apps · dashboards and reporting · integrations between systems you already use.

SERVICE 06

Maintenance & Support

Someone who already knows your system, available after launch.

What this usually looks like

The system works, but the people who built it are gone. Small changes take weeks, nobody is monitoring anything, and an outage means starting an explanation from scratch.

What you get

An agreed response time, monitoring that tells us before your customers do, regular improvements shipped on a schedule, and documentation kept current so you are never dependent on one person's memory.

Typical projects

Ongoing support agreements · monitoring and alerting · security and dependency updates · performance work · taking over systems built by others.

Not sure which of these is your problem?

Describe what is going wrong in your own words. We will tell you which of these it is, or whether it is something else entirely.